Gran Melia Fenix Hotel - Madrid

Calle De Hermosilla 2, Madrid, Spain, 28001  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Gran Melia Fenix Hotel - Madrid

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Verified Reviews:

  • Parking was very expensive - Free internet in the room - Dvd's for in-room use - Large bed
  • Upscale neighborhood - Terrace/bar outside - Nice paneled piano bar - Staff were extremely helpful
  • Great hotel - Rooms clean, elegant - Breakfasts are great - Well worth every cent
  • No swimming pool - Very limited gym - Lobby and bar are very nice - Food fantastic
  • Hotel is in central city area - Great room - Bathroom was not large - Service was excellent

Overview

With an exceptional location on the well-known Plaza de Colon, the Hotel Gran Melia Fenix is a leader in the city’s finest accommodations, member of the exclusive group The Leading Hotels of the World, and with the famous DRY Martini Bar by Javier de las Muelas, the highest expression of luxury and service accompanied by tradicional Spanish charm.

Year renovated:   2008.  Number of rooms:   198.

Rooms

The Gran Melia Fenix offers a wide variety of Guestrooms and Suites differing in size, equipment and services to adapt to different needs. All of these are fully equipped with the latest technology, plasma TV with numerous international channels, free WiFi, Dock Station for Iphone…, with an elegant and eminently classic decor.

Dining options

The Restaurant Caray and the Dry Martini By Javier de las Muelas offer two unique and innovative experiences in the center of Madrid that will continue to live in your memory. Enjoy an authentic gourmet journey in the spaces for fine dining that the Hotel places at your disposal. An extraordinary variety that will provide enjoyment for your five senses.

The hotel offers a buffet breakfast at the price of EUR 12.50 per night per child under 12 years.  You can start your day with a buffet breakfast, which costs EUR 25 per person per night.  A full breakfast is served at affordable prices. 

Services

Your meetings and events begin to be a great success from the very moment you choose Gran Melia, where our expert RedGlove meetings and events team is always ready to help you with their expertise, solutions and innovative ideas.

Our facilities are equipped with the latest technology and offer a full range of audiovisual and communication equipment and technical assistance. We provide space, service, personalised options and style to make any event a total success.

Leisure

The new Thai Room Wellness is an exquisite venue dedicated to pure Asian wellbeing, distinguished by its traditional and contemporary Asian decoration. The space comes to life led by the team of native Thai therapists, whose deftness of touch, technique, and vocation to service will satisfy the aspirations of the most discerning guests and raise the bar on wellness service in Madrid to the highest standards of perfection.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • private parking is possible on site at EUR 30 per day.

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Bank service
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/Child services
  • Video games

Leisure facilities

  • Health club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Leisure/TV room
  • Reflex massage

Room view

  • Garden view
  • City view
  • Courtyard view
  • Street view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Balcony
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Private bathroom
  • Bath/Shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Bedroom

  • Premium bedding
  • Pillow menu
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Hi-Fi
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  4 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 1 may stay for free in a crib. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay at the price of EUR 45 per person per night in a crib. 
  • Older children/adults may stay at the price of EUR 90 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Gran Melia Fenix Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Calle De Hermosilla 2, Madrid, Spain, 28001

Get directions
City Center
  • Madrid
    1.5km
Airports
Train Stations
  • Atocha's Train Station
    2.1km
  • Estacion de Chamartin
    5.1km
Underground stations
  • Serrano
    200 m
  • Colón
    300 m
Restaurants
  • Hard Rock Cafe (cuisine: American)
    50 m
  • La Nicoletta (cuisine: Italian)
    40 m
Beaches
  • Bolonia Beach
    1.9km
Hotel information
  • Check-In:
    from  4 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    198

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Rooms and availability

The Gran Melia Fenix offers a wide variety of Guestrooms and Suites differing in size, equipment and services to adapt to different needs. All of these are fully equipped with the latest technology, plasma TV with numerous international channels, free WiFi, Dock Station for Iphone…, with an elegant and eminently classic decor.

Gran Melia Fenix Deluxe RoomGran Melia Fenix Deluxe RoomGran Melia Fenix Deluxe RoomGran Melia Fenix Deluxe RoomGran Melia Fenix Deluxe RoomGran Melia Fenix Deluxe RoomGran Melia Fenix Deluxe RoomGran Melia Fenix Deluxe RoomGran Melia Fenix Deluxe RoomGran Melia Fenix Deluxe Room
Deluxe Room
Bed type: Double Bed or King Size bed or 1 Super-King Size bed
Size: 33m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Private guestrooms that overlook the hotel's interior patio.

Deluxe Rooms are sheathed in an inviting and intricate decor, inspired by Gran Melia Fenix's renowned appreciation of neo-classical architecture.

Approximately 25m², this plush accommodation in Madrid features walls dressed in fine cloth, an elegant writing desk with a hand-crafted wood-and-leather chair, gilt framed paintings and designer lamps, canopy-covered bed, large wooden wardrobes, and the following amenities:

Room facilities
    Gran Melia Fenix Premium RoomGran Melia Fenix Premium RoomGran Melia Fenix Premium RoomGran Melia Fenix Premium RoomGran Melia Fenix Premium RoomGran Melia Fenix Premium RoomGran Melia Fenix Premium RoomGran Melia Fenix Premium Room ROOM Type 3Gran Melia Fenix Premium Room
    Premium Room
    Bed type: Double Bed or 1 Single bed or King Size bed
    Size: 30m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Premium Rooms are highlighted by a keen regard for English-style aesthetic, and exquisite décor.

    Among the premiere accommodations in Madrid, these guestrooms are provided in spacious 30m² configurations that feature a relaxed color scheme, large writing desk with a hand-crafted wood-and-leather chair, gilt framed paintings and designer lamps, canopy-covered bed, large wooden wardrobes

    Room facilities
      Gran Melia Fenix Supreme Room More PicturesGran Melia Fenix Supreme RoomGran Melia Fenix Supreme RoomGran Melia Fenix Supreme RoomGran Melia Fenix Supreme RoomGran Melia Fenix Supreme RoomGran Melia Fenix Supreme RoomGran Melia Fenix Supreme RoomGran Melia Fenix Supreme Room SuiteGran Melia Fenix Supreme Room
      Supreme Room
      Bed type: Double Bed or King Size bed or 1 Single bed
      Size: 50m2
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Elegant, spacious and bright rooms with stunning views over the Paseo de la Castellana and the Plaza de Colón, and all completely soundproofed. The rooms have either a king size bed, a queen size bed or two single beds.

      Its exquisite decoration, attention to the smallest of details, and the technology all guarantee a most luxurious stay. Bed with canopy, desk with leather chair, classical wooden furniture, upholstered walls, gilt-framed pictures and wooden skirting. They also have fireproof carpeting, intelligent control systems, individually controlled heating and air conditioning and are completely soundproofed.

      Room facilities

        How to reach hotel

        hotel Gran Melia Fenix Hotel - Madrid Madrid location
        Show big map »

        Hotel Address:

        Calle De Hermosilla 2, Madrid, Spain, 28001

        Get directions
        City Center
        • Madrid
          1.5km
        Airports
        Train Stations
        • Atocha's Train Station
          2.1km
        • Estacion de Chamartin
          5.1km
        Underground stations
        • Serrano
          200 m
        • Colón
          300 m
        Restaurants
        • Hard Rock Cafe (cuisine: American)
          50 m
        • La Nicoletta (cuisine: Italian)
          40 m
        Beaches
        • Bolonia Beach
          1.9km
        Hotel information
        • Check-In:
          from  4 pm
        • Check-Out:
          until  12 pm
        • Year renovated:
          2008
        • Number of rooms:
          198

        Hotel Awards

        SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Spain

        Use Badge

        Gran Melia Fenix Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        What's nearby.

        National library – 300m
        National Archaelogical museum of Spain – 400m
        Museo Romantico – 800m
        Plaza de la Cibeles – 900m
        U.S. Embassy - 1km
        Museo Municipal - 1km
        Museo de Lazaro Galdiano - 1.2km
        El Retiro - 1.3km
        Museo Thyssen-Bornemisza - 1.3km
        Congress of Deputies - 1.3km
        Real Academica de Bella Artes de San Fernando - 1.4km
        Palacio de Velasquez - 1.4km
        Museo del Prado - 1.5km
        Palacio de Cristal - 1.6km
        Jardines Botanicos - 1.6km

        Tourist attractions

        • Cibeles Fountain - 400 m
        • Puerta de Alcala - 700 m

        Places of interest

        • Plaza de Colón - 100 m
        • Palacio de Longoria (SGAE) - 600 m
        • Embajada de Italia - 700 m
        • Fuente de la Cibeles - 800 m
        • Plaza de Cibeles - 800 m
        • Edificio METROPOLI - 1.0km

        Shopping areas

        • ABC Serrano - 600 m

        Monuments and Landmarks

        • Plaza Colon - 200 m

        Museums

        • National Arqueological Museum - 400 m
        • Museo Postal y Telegráfico - 800 m
        • Museo de Historia - 900 m
        • Museo Sorolla - 900 m

        Parks

        • Retiro Park - 600 m

        Universities, Institutes

        • Biblioteca Nacional - 400 m

        Galleries

        • Fundacion La Caixa - 300 m
        • Fundacion Joan March - 700 m

        Underground stations

        • Serrano - 100 m
        • Colón - 200 m
        • Velázquez - 400 m
        • Alonso Martinez - 500 m
        • Retiro - 600 m
        • Rubén Darío - 700 m
        • Chueca - 800 m
        • Príncipe de Vergara - 800 m
        • Tribunal - 900 m
        • Goya - 1.1km
        • Bilbao - 1.1km

        Local Attractions

        • Royal Botanic Garden (Real Jardin Botanico) - 1.6km
          Plaza de Murillo, 2, Madrid
        • La Central de Callao - 1.6km
          Postigo de San Martin 8, Madrid
        • El Oso y el Madrono Madrid - 1.7km
          Puerta del sol, Madrid
        • Palacio De Cristal - 1.6km
          Parque Del Retiro, Madrid
        • Acuarium de Madrid - 1.6km
          C/Maestro Victoria 8, Madrid

        Near the hotelNear the hotel

        • Madrid Wax Museum (Museo de Cera) - 270 m
          Paseo de Recoletos, 41, Madrid
        • National Archeological Musuem (Museo Arqueologico Nacional) - 370 m
          Serrano, 13, Madrid
        • Las Salesas - 540 m
          MadridSpain
        • Iglesia de San Manuel y San Benito - 710 m
          C/ Alcala, 83, Madrid
        • National Library of Spain - 310 m
          Paseo de Recoletos, 20, Madrid
        • Church of Santa Barbara (Salesas Reales) - 490 m
          Calle de Barbara de Braganza, 3, Madrid
        • Iglesia de Nuestra Senora de la Concepcion - 610 m
          Goya 26, Madrid

        Restaurants Nearby

        • Hard Rock Cafe - 50 m

          Address: Paseo de la Castellana 2
          Phone: 91 436 43 40

          65% likes this, based on 411 reviews
          Cuisine: American

        • Epoque by Gran Melia - 10 m

          Address: C/ Hermosilla 2
          Phone: 91 431 67 00

          64% likes this, based on 52 reviews
          Cuisine: Mediterranean, International
          Price Range: GBP 30 - GBP 62

        • Chicago's - 40 m

          Address: Paseo de la Castellana 4
          Phone: +34 (91) 5575239

          Cuisine: American

        • La Nicoletta - 40 m

          Address: 21 Calle Fuencarral
          Phone: 91.577.52.39

          Cuisine: Italian
          Price Range: GBP 22 - GBP 28

        • Ten Con Ten - 170 m

          Address: Ayala 6
          Phone: +34 915 75 92 54

          69% likes this, based on 349 reviews
          Cuisine: Contemporary

        Getting there.

        The preferred airport for Gran Melia Fenix is Madrid (MAD-Barajas) - 11.2km.

        Getting around.

        Transport options include bike rental, garage, private parking, rent a car in the hotel, shuttle service, shuttle service from and/or to the airport, valet service, taxi, public transport.

        The Gran Meliá Fénix is located less than 300m from the nearest Metro station.

        Hotel information
        • Check-In:
          from  4 pm
        • Check-Out:
          until  12 pm
        • Year renovated:
          2008
        • Number of rooms:
          198

        Hotel Awards

        SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Spain

        Use Badge

        Hotels nearby
        Totem Hotel Madrid
        4 stars
        0.3km
        Unico Hotel Madrid
        5 stars
        0.4km
        Adler Hotel Madrid
        5 stars
        0.4km
        U Hostels Madrid
        4 stars
        0.8km
        Cities nearby
        • Coslada hotels - 11km
        • Alcorcon hotels - 13km
        • Getafe hotels - 13km
        • Boadilla del Monte hotels - 15km
        • Alcobendas hotels - 15km
        • Majadahonda hotels - 16km
        • Pozuelo de Alarcon hotels - 10km
        • Leganes hotels - 11km
        • San Sebastian de los Reyes hotels - 16km
        • Fuenlabrada hotels - 17km

        Gran Melia Fenix Reviews

        Guest reviews are submitted by our customers after their stay at Gran Melia Fenix

        Average guest rating

        8.2out of 10
        Excellent
        Based on 239 reviews

        Rating by category:

        Dining
        9.0

        Individual guest reviews

        • Older travelers
          6.2

          The lobby was beautiful

          The rooms were extremely small specially the bathroom where you could not have two people at the same time I believe they were design by the same architect of the soviet submarines. It was booked as a premium double room with outside view the view was a brick wall that you could count the bricks

        • Family with children
          9.6

          Great service, excellent location, very nice and helpful staff

        • Single
          10.0

          Exceptional friendliness of the staff, style of the interior, functionality and comfort.

        • Single
          8.8

          Only there for a very short time, but very friendly staff and room was very comfortable and quiet.

        • Couple
          7.4

          Overall a pleasant hotel with plenty of friendly staff and support. Rooms are good but small and expensive.

          1) Attempt at selling a better room / confusion of a free upgrade. Almost immediately after the booking they contacted me by email to say they had given me a complimentary room upgrade and the second option of a further upgrade. It appears complimentary room upgrade was not the case - our room was good but small and standard, there was no complimentary upgrade. Being pushed to pay an extra 60 euros a night more for another upgrade with a view was not good customer service. Due to a late flight we arrived at 1am and the night concierge did not have the diplomacy and courtesy to deal with the situation in a satisfactory manner. We left with a bad taste in our mouths after already spending a lot of money for the rooms anyway. The lack of flexibility from the night staff was not pleasant. 2) Poor internet facilities. No internet available in the room. Also, wifi in the lobby area was broken. They're saving grace was internet available in the business room but this was not convenient. No satisfactory internet in a 5 star hotel in 2011 - incredible. After paying so much money for this hotel I would have expected more in this area.

        • Older travelers
          9.2

          Flew in late for a night in Madrid before getting train from Chamartin station mid-am next day. Extremely comfortable superior room (upgraded at a modest cost from deluxe); excellent facilities. Reception staff very attentive/ helpful (good spoken English) both on arrival and at check out, dealing with queries re Wi-fi, local restaurants, means of transport to station. No queues at reception. Excellent buffet breakfast.

          Our room was on the 5th floor. There were also rooms on the 6th floor. Whenever the people walked around in the room above our room you could hear their footsteps. It did not distrub us but we were surprised that the noise was so noticeable in our room from the room above, given that this is a grand old hotel, apparently of very solid construction.

        • Older travelers
          10.0

          The staff were very pleasant & very helpful. The location is very central to all the necessary activities. Very good value for the money. I have no hesitation to strongly recommend the hotel for my friends. Next time I'm in Madrid , I will be at Grand Melia Felix . Dr M. Mamdouh Aker , Urologist & Commissioner General for ICHR,Palestine

          honestly,neither my wife ,nor myself have anything to complain of

        • Single
          8.8

          Overall was excellent & I was plan to come to it again whereas one of my friend recommend to me other hotel in the city center near to everything there. Therefore, I don't come again due to location of this hotel. I like the chocolate every day they supply.

          Nothing.

        • Older travelers
          7.8

          The staff were fantastic, very professional and attentive. Excellent breakfast buffet.

          We thought that the bar prices were too high, even for a 5 star hotel.

        • Couple
          9.2

          fantastic rooms that have views - opulent fit out good location for tourism and shopping

          expensive bar tab

        • Older travelers
          10.0

          The hotel staff and the localization.

          We changed our room because it was very small.

        • Couple
          10.0

          Hotel has the perfect location - close to historical center, inside the shopping heart of the city, few steps to metro station, neighbourhood is attractive, quiet and safe. Reception staff is very helpful and speak fluent English. Rooms are very cosy and well-furnished in a classical style. We also liked DVD-set in the room with USB-connection.

        • Couple
          10.0

          The rooms were fantastic and the service was very very good. Location is perfect for walking around the shopping area. Definately would stay here again.

          The shower was a bit strange as water was all over the floor everytime you take one.

        • Single
          9.2

          Good attention to detail. Friendly.

          Breakfast was very good quality but a little expensive; would be considerable for a family.

        • Group of friends
          9.2

          Lovely old hotel in a great location.

          Their health club was closed. The alternative they offered was a club 20 minutes away...a 5-star hotel should alert travelers when an important amenity like this is closed or offer a better compensation.

        How to reach hotel

        hotel Gran Melia Fenix Hotel - Madrid Madrid location
        Show big map »

        Hotel Address:

        Calle De Hermosilla 2, Madrid, Spain, 28001

        Get directions
        City Center
        • Madrid
          1.5km
        Airports
        Train Stations
        • Atocha's Train Station
          2.1km
        • Estacion de Chamartin
          5.1km
        Underground stations
        • Serrano
          200 m
        • Colón
          300 m
        Restaurants
        • Hard Rock Cafe (cuisine: American)
          50 m
        • La Nicoletta (cuisine: Italian)
          40 m
        Beaches
        • Bolonia Beach
          1.9km
        Hotel information
        • Check-In:
          from  4 pm
        • Check-Out:
          until  12 pm
        • Year renovated:
          2008
        • Number of rooms:
          198

        Hotel Awards

        SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Spain

        Use Badge